Home

Back-Office Solutions
Driving cost out of your back-office operations is our mission. We can help you tooptimize your back-office processes and cut their respective costs so that you are able to invest more into your customers and business development. Over the years we have developed substantial expertise in quality execution of the key back-office business processes related to Travel&Hospitality Industry.

We fully integrate our back-office solutions into your respective processes and standards. If you are just in the the very beginning of your journey we would be happy to provide consulting services and support you in development and improvement of the key back-office processes that best fit your needs and business objectives.

The scope of of BPO expertise covers all the key Travel Hospitality related back-office processes and services, including:

• Booking, cancellations and schedule changes processing
• Claims and refunds processing
• On-line payments fraud analysis services
• Surcharge and charge-back processing
• B2B travel and hospitality services

We are at your service to further add value to your business through:

• Trained and motivated team
• Scalable infrastructure and responsive organization
• 24/7/365 coverage and flexible scheduling
• Competitive cost structure

GDS Solutions
Turn-key IATA accredited GDS services for your business.

We can launch full-fledged GDS service for you in no time. We operate major GDS platforms including Amadeus and Galileo. Over the years our GDS team accumulated solid experience and competences while providing services to major players in the Air Travel Industry.

We fully integrate our GDS solutions into your respective processes and work-flow. If you are just in the very beginning of your journey we would be happy to provide consulting services and support you in development and improvement of the key order processing and post-booking processes that best fit your needs and business objectives. If you are not an IATA accredited agency we will provide you with your dedicated PCC connected to your online booking engine. Our GDS team is fully equipped to execute whole range of services required for successful Air Travel business such as ticketing, post-booking services, pricing policy implementation etc.

We are at your service to further add value to your business through:

• Trained and motivated team
• Scalable infrastructure and responsive organization
• 24/7/365 coverage and flexible scheduling
• Competitive cost structure

Ukraine is major Europe’s outsourcing centre. Ukraine belongs to the TOP 25 countries on the Global Services Location Index. GSLI rating, was introduced back in 2004 by A. T. Kearney, American consulting company. The outsourcing potential of each of the 55 participating countries is assessed by 38 indicators which assess financial attractiveness, professional skills and availability of the necessary human resource, as well as business environment.

Ukraine is the largest country, which is located in the Central-Eastern Europe. Ukraine’s infrastructure is gradually being modernized and integrated into the EU.

Tourism in Ukraine continues growing rapidly, with the flow of foreign visitors increasing every year. In the first half of 2019, 7 million tourists arrived in Ukraine.

Tourism (places of interest, cultural monuments)
Each square meter of the significant part of Ukraine is imbued with history: more than 1,500 years ago, the first settlements and memorials appeared on the right bank of the Dnieper, with mentions of Kyiv in chronicles of 860.

Combining rest and business tasks, take time to see Kyiv!

• Culture (traditions)
• Restaurants
• Night clubs